Privacy Policy
Last updated August 19, 2026
This Privacy Policy explains how TICKET Kitchen Operations (“TICKET,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit ticketkitchenoperations.com or use our kitchen-operations software and related services (the “Services”).
1. Information we collect
- Account and contact information, including name, email, phone, restaurant, role, and login credentials.
- Restaurant and operational information, including vendor, inventory, recipe, catering, prep, scheduling, and logbook records you submit.
- Transaction information. Payment providers may process payment details; we generally receive transaction records rather than full card numbers.
- Device and usage information, such as IP address, browser, device identifiers, page interactions, diagnostics, and security logs.
- Communications and integration data from messages you send and services you authorize us to connect.
2. How we use information
We use information to provide, operate, secure, support, and improve the Services; authenticate users; fulfill requests; communicate about accounts and features; prevent misuse; comply with law; and enforce agreements.
3. How we disclose information
We may disclose information to providers supporting hosting, security, communications, analytics, support, and payments; integrations you authorize; professional advisers; parties to a corporate transaction; or authorities when legally required. We do not sell personal information or share it for cross-context behavioral advertising.
4. Retention and security
We retain information only as reasonably necessary for the purposes described here and legal, accounting, and security needs. We use administrative, technical, and physical safeguards designed to protect information, but no system is completely secure.
5. Your choices and rights
You may request access, correction, deletion, or a copy of personal information, subject to applicable law and exceptions. Email privacy@ticketkitchenoperations.com. We may verify your identity.
6. Cookies
We may use necessary cookies and similar technologies for security, login, preferences, and operation. If optional analytics or advertising technologies are introduced, we will provide legally required controls.
7. Children, international use, and changes
The Services are intended for businesses and not directed to children under 13. Information may be processed in the United States and other locations where providers operate. We may update this policy and will post the new date and any required notice.
8. Contact
privacy@ticketkitchenoperations.com
Terms of Service
Last updated August 19, 2026
These Terms govern access to and use of the Services. By using the Services, you agree to them for yourself and any organization you represent.
1. Eligibility and accounts
You must be at least 18 and able to enter a binding agreement. You are responsible for accurate information, credentials, permissions, and account activity.
2. Services and subscriptions
Features, subscription periods, fees, payment terms, and limits may be described in an order form or checkout page. Unless stated otherwise, fees are non-refundable except where required by law, and customers are responsible for taxes.
3. Acceptable use
You may not violate law or rights; disrupt operation or security; seek unauthorized access; introduce malicious code; scrape at unreasonable volume; reverse engineer except where law prohibits restriction; or systematically copy the Services to create a competing product.
4. Customer data
You own information you submit and grant TICKET a limited right to process it to provide and improve the Services, meet legal obligations, and protect the Services. You are responsible for having the rights and notices needed to submit data, including employee and guest information.
5. TICKET property
The Services, branding, design, software, and materials belong to TICKET or its licensors. Feedback may be used without restriction or payment.
6. Third-party services
Integrations and links are governed by their own terms and privacy practices. TICKET is not responsible for third-party services.
7. Suspension and termination
We may suspend or terminate access for material breach, security risk, unlawful conduct, nonpayment, or discontinuation, subject to applicable notice requirements.
8. Disclaimers and liability
To the fullest extent permitted by law, the Services are provided “as is” and “as available.” TICKET disclaims implied warranties and is not liable for indirect, incidental, special, consequential, or punitive damages or lost profits, revenue, or data. Aggregate liability will not exceed amounts paid during the 12 months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations.
9. Changes and contact
Material changes will be communicated as required. Questions: legal@ticketkitchenoperations.com.
End User License Agreement
Last updated August 19, 2026
This EULA applies to TICKET applications installed or accessed by an authorized user and supplements the Terms. A signed customer agreement or order form controls in a conflict.
1. License
Subject to this EULA and applicable fees, TICKET grants a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the application for your organization’s internal restaurant operations.
2. Restrictions
You may not redistribute, rent, lease, sell, sublicense, provide access to unauthorized parties, remove notices, bypass security, use unlawfully, or reverse engineer except where applicable law expressly permits.
3. Ownership, content, and updates
TICKET and its licensors retain all application rights. You retain your content, subject to the processing rights in the Terms. Updates may modify features, and third-party components may have separate licenses.
4. Operational responsibility
The application supports decisions but does not replace professional judgment, food-safety procedures, employment compliance, accounting advice, or legally required records. You remain responsible for safe and lawful operations.
5. Termination
The license ends with the applicable subscription or agreement, or upon material breach. You must then stop using the application and remove installed copies where applicable.
6. Warranty and liability
The Terms’ warranty disclaimers and liability limits apply to this EULA to the fullest extent permitted by law.
7. Contact
legal@ticketkitchenoperations.com
Comprehensive Privacy Laws
Last updated August 19, 2026
Select your state to read the rights provided by its comprehensive consumer privacy law. These summaries apply where TICKET is subject to the law and do not limit rights available under the full statutory text.
California — CCPA/CPRA
California Consumer Privacy Act, as amended by the California Privacy Rights Act.
- Right to know the categories, sources, purposes, recipients, and specific pieces of personal information collected.
- Rights to delete and correct personal information, subject to statutory exceptions.
- Rights to opt out of sale or sharing and to limit certain uses of sensitive personal information.
- Right to data portability and freedom from discrimination for exercising privacy rights.
TICKET does not sell personal information or share it for cross-context behavioral advertising. California residents may also request direct-marketing disclosure information under Civil Code § 1798.83.
Colorado — CPA
Colorado Privacy Act.
- Rights to confirm processing and access, correct, delete, and obtain portable personal data.
- Right to opt out of sale, targeted advertising, and certain profiling with legal or similarly significant effects.
- Right to appeal a denied request and use a recognized universal opt-out mechanism where applicable.
- Consent is required for processing certain sensitive data.
Connecticut — CTDPA
Connecticut Data Privacy Act.
- Rights to confirm processing and access, correct, delete, and obtain portable personal data.
- Right to opt out of sale, targeted advertising, and certain profiling.
- Right to appeal a denied request and use a universal opt-out preference signal where applicable.
- Consent protections apply to sensitive data and children’s data.
Florida — FDBR
Florida Digital Bill of Rights.
- Rights to confirm processing and access, correct, delete, and obtain a portable copy of personal data.
- Rights to opt out of sale, targeted advertising, and certain profiling.
- Additional transparency rights concerning certain sensitive data, voice or facial recognition data, and qualifying search engines.
- Controllers must minimize collection, maintain reasonable security, and obtain consent for sensitive-data processing.
Indiana — INCDPA
Indiana Consumer Data Protection Act.
- Rights to confirm processing and access, correct, delete, and obtain portable personal data.
- Right to opt out of sale, targeted advertising, and certain profiling.
- Right to appeal a denied privacy request.
- Controllers must maintain reasonable security, avoid discrimination, and obtain consent for sensitive data.
Iowa — ICDPA
Iowa Consumer Data Protection Act.
- Rights to confirm processing and access personal data.
- Right to delete personal data provided by the consumer.
- Rights to obtain a portable copy and opt out of the sale of personal data.
- Right to appeal a denied request; controllers generally respond within 90 days, subject to a permitted extension.
Oregon — OCPA
Oregon Consumer Privacy Act.
- Rights to confirm processing and access, correct, delete, and obtain portable personal data.
- Right to request a list of specific third parties to which personal data was disclosed.
- Rights to opt out of sale, targeted advertising, and certain profiling.
- Right to appeal a denied request; consent is required for sensitive-data processing.
Tennessee — TIPA
Tennessee Information Protection Act.
- Rights to confirm processing and access, correct, delete, and obtain portable personal data.
- Right to opt out of sale, targeted advertising, and certain profiling.
- Right to appeal a denied request.
- Controllers must provide clear notices, practice data minimization, maintain security, and obtain consent for sensitive data.
Texas — TDPSA
Texas Data Privacy and Security Act.
- Rights to confirm processing and access, correct, delete, and obtain portable personal data.
- Right to opt out of sale, targeted advertising, and certain profiling.
- Right to appeal a denied request and use an authorized agent or supported universal opt-out mechanism where applicable.
- Controllers must limit collection, protect data, and obtain consent for sensitive-data processing.
Utah — UCPA
Utah Consumer Privacy Act.
- Rights to confirm processing and access personal data.
- Right to delete personal data provided by the consumer.
- Rights to obtain a portable copy and opt out of sale or targeted advertising.
- Controllers must provide privacy notice, maintain reasonable security, and provide an opportunity to opt out before processing sensitive data.
How to exercise your rights
Email privacy@ticketkitchenoperations.com with “State Privacy Request” in the subject. Identify your state and the right you wish to exercise. We will verify your identity and respond within the period required by applicable law. Authorized agents may submit requests where permitted. If your state provides an appeal right, reply to a denial with “Privacy Appeal.”
TICKET’s current practices
We do not sell personal information or use it for targeted advertising. We will not discriminate against you for exercising a privacy right. We use personal information only as described in our Privacy Policy and apply reasonable safeguards appropriate to the information.